Admin guide

Full reference for admin panel features. Organized by sidebar menu group.

Dashboard

Default landing page after admin login. Shows:

• Today's quick stats — orders, revenue, new customers, pending orders
• Financial overview — total earnings, subscription earnings, order payments, withdrawals (year filter)
• Month-over-month growth — revenue, orders, customers (% change badges)
• Order trend chart — physical vs digital orders per month
• Product creation chart — products added per month
• Customer acquisition chart — new customers per month
• Revenue by payment method — donut chart with breakdown table
• Top selling products, Web visitors, Pending counts

E-commerce Management

Orders

• Inhouse Orders — orders for your own products
• Seller Orders — orders for vendor products (multi-vendor only)
• Pending, Cancelled, Return Requests
• Order detail page: customer, line items, shipping address, payment status, status timeline, update form

Products

• Physical Products, Digital Products
• Categories (hierarchical), Sub-categories, Brands
• Attributes + Attribute Values (Color, Size, Storage)
• Tax, Shipping Delivery

Catalog setup workflow

1. Create categories first (parent + sub)
2. Create brands (optional)
3. Create attributes + values
4. Create taxes (if applicable)
5. Create shipping deliveries
6. Create your first product → assign category, brand, attributes, tax, shipping

User Management

• Customer — registered shoppers, view orders, transactions, addresses
• Seller — vendor accounts, KYC, products, earnings
• Delivery — delivery boy accounts, deliveries, earnings
• Staff — sub-admins with custom Roles + permissions

Business Operations

• POS — in-store point of sale terminal
• Promote — Coupons, Campaigns (flash sales), Exclusive Offers, Deals
• Affiliate — signups, commissions, payouts
• Reward Points — loyalty configuration + logs
• Withdraw — review seller/delivery withdrawal requests
• Plans — pricing plans for sellers (subscription model)

Support & Analytics

• Support Ticket, Chat
• Reports — sales, top products, top sellers, customers
• Reviews, Contact Messages, Newsletter

Website & Content

• Frontend — manage home page sections
• Home Category — select which categories show on home
• Pages — About, Privacy, Terms, custom pages
• Blog, FAQ, Menu, SEO, Tutorial

System Configuration

• Settings — General, Vendor KYC, Mobile App, SEO, Currency, Social login, AI Configuration, Checkout & Shipping
• Language — add/manage languages, translate strings
• Payment — 22 payment gateway configurations
• Communication — SMS, Email, WhatsApp setup
• Security — admin password, 2FA, IP whitelist

System Maintenance

• System Updates — upload v3.0 ZIP, manage backups
• Addon Manager
• System Information, Cache & Optimization
• Database Backup
• Documentation, API Documentation

Day-to-day admin tasks

Morning routine (~5 min)

1. Dashboard → check today's orders + pending count
2. Orders → confirm new orders, update statuses
3. Support Tickets → reply urgent
4. Withdraw → review pending requests

Weekly tasks

1. Reports → review weekly sales
2. Sellers → approve new applications + KYC
3. Reviews → moderate flagged
4. Coupons → expire old, create new promos

Monthly tasks

1. Backup database manually
2. Clear old backups
3. Newsletter → send monthly digest
4. Update PHP / dependencies if needed